No coaching sessions will take place until payment has been received
You will receive 2 group training/coaching calls per month and 1 1:1 coaching call per month
All group training/coaching calls will be recorded and shared with you for future reference and to watch if you are unable to attend live
Notes will be provided for all 1:1 calls
If I am unable to make any of the calls, I will notify you as soon as possible and endeavour to give you at least 24 hours’ notice, unless there are extenuating, exceptional and unforeseen circumstances. Any calls I am unable to make will be re-scheduled for a mutually convenient time
If you wish to have extra coaching calls at any stage this can be arranged (diaries permitting) but there will be an extra charge for this
If you need to cancel or postpone any of your 1:1 coaching calls, please provide at least 24 hours’ notice. Where at least 24 hours’ notice is provided we will re-schedule that call for a mutually convenient time. If the notice provided is less than 24 hours that call will be forfeited, no replacement call with be scheduled and no refund will be given
I will provide you with documents and materials as necessary to the programme and your implementation of the coaching and training provided. I commit to only providing you with those documents and materials that are useful for you and the other members of the programme. I also commit to producing new documents and materials specifically for you (based on our 1:1 calls) if we both feel that this will help you to hit your goals
Any documents and materials provided to you for this purpose are for your use only and should not be shared with others – FiTTRVie retain ownership the intellectual property rights associated with those documents and materials
My commitment to you: I commit to being fully present whilst on our calls. I commit to being available for you during the time we are working together, for you to ask questions and seek guidance outside of our scheduled calls (see below). I commit to producing documents as detailed above.
You will be able to contact me and other members of the group outside of our scheduled call times via our group chat on slack
Your commitment to me (and yourself): for you to get the most from our calls and our time together I expect you to take action and implement the strategies and learnings that we go through on the group and 1:1 calls; if you are struggling to implement those changes then this is something for us to talk about on our 1:1 calls and potentially come up with other strategies that may work better for you
All decisions and actions taken are entirely yours; I will support you in this but ultimately you will need to take action to achieve your desired outcome(s)
You are responsible for your physical, mental and emotional health and wellbeing before, during and after the provision of this coaching program. If at any time you feel unwilling or unable to continue with the programme, due to a risk to your physical, mental or emotional health, you agree to advise me immediately and seek appropriate professional assistance
By signing up to this coaching programme, you are signing up to being committed to the programme for the time we are working together
Confidentiality: everything we discuss on our 1:1 calls and during our time together will remain confidential and will not be shared with third parties. Anything shared during our group calls will not be shared beyond the group. If I ask you for feedback or testimonials to be used for external marketing, I will always clarify with you whether I can use your name (first name only) in that marketing
